Privacy Policy

New Privacy Policy

This Privacy Policy describes how your personal data is collected, used, and shared when you visit bemkva.com (the "Website") or make a purchase there.

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies are data files that are stored on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

• Log Files track actions on the Website and collect data such as your IP address, browser type, Internet service provider, referring and exit pages, and date/time stamps.

• Web Beacons, Tags, and Pixels are electronic files used to record information about how you browse the Website.

When you make a purchase or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal username, email address, and phone number). We refer to this information as "Order Information."

When we talk about "personal data" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and sending invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risks or fraud; and

• If it aligns with the preferences you have shared with us, provide you with information or advertising related to our products or services.

• External product suppliers and stockists receive the order content details and the buyer's shipping address: The data is necessary for them to organize the shipping.

• Multiple suppliers work with the store, and each order may be handled by a completely different company.

• To find out which supplier/stockist received the buyer's data, the buyer can make an inquiry via email.

We use the Device Information we collect to help us screen for potential risks and fraud (especially your IP address) and generally to improve and optimize our Website (e.g., by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).

By using our Website, you consent to third parties processing your IP address to determine your location for currency conversion purposes. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains consistent while you browse our Website, enabling prices to be converted into your local currency.

Text Marketing and Notifications: By entering your phone number at checkout and initiating a purchase, subscribing through our subscription form, or using a keyword, you agree to receive text notifications (for your order, including abandoned cart reminders) and text marketing offers. No more than 6 text messages per month will be sent. You acknowledge that your consent is not a condition of purchase.

If you wish to opt-out of receiving text marketing messages and notifications, reply with "STOP" to any mobile message we send or use the unsubscribe link provided in each of our messages. You acknowledge and agree that alternative methods of opting out, such as using different words or requests, will not be considered a valid method of opt-out. Message and data rates may apply.

For questions, please send a text with "HELP" to the number you received the messages from. You can also contact us for more information. To opt-out, please follow the procedures outlined above.

SHARING YOUR PERSONAL INFORMATION

We share your personal data with third parties that help us use your personal data, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the Website – you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal data to provide you with targeted advertising or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by visiting the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not change our data collection and use practices when we see a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are based in Europe, you have the right to access the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you are based in Europe, please also note that we process your data in order to fulfill contracts with you (e.g., if you place an order through the Website) or to pursue our legitimate business interests outlined above. Please also note that your data may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Website, we will retain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The Website is not intended for individuals under the age of 17.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@bemkva.com.

General Terms for Text Marketing:
We use an SMS platform for which the following terms apply. By signing up for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number at checkout and initiating a purchase, subscribing through our subscription form, or using a keyword, you agree to receive SMS notifications (for your order, including reminders for abandoned carts) and SMS marketing offers. You acknowledge that consent is not a condition of purchase.
Your phone number, name, and purchase information will be shared with our SMS platform, "SMSBump Inc," a company based in Sofia, Bulgaria, EU. These data are used to send you targeted marketing messages and notifications. When the text messages are sent, your phone number will be shared with an SMS operator to ensure delivery.
If you wish to unsubscribe from receiving marketing SMS and notifications, reply with "STOP" to any mobile message we send or use the unsubscribe link provided in each of our messages. You acknowledge and agree that alternative methods of opting out, such as using different words or requests, will not be considered a valid opt-out method. Message and data rates may apply.
For questions, please send a text with "HELP" to the number from which you received the messages. You can also contact us for more information. To opt-out, please follow the above procedures.

To offer you Klarna's payment methods, we may share your personal data in the form of contact and order details at checkout with Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your submitted personal data will be processed in accordance with Klarna's privacy policy.